Information Collection, Use, and Sharing
At Base Built (BB), we consider your privacy extremely important. This is our Contract with you when you submit information online:
Information Collection, Use, and Sharing BB is the sole owner of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
BB will store your personal information in our database and use it as necessary for us to communicate with you. BB will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
We view your personal information as strictly confidential materials and will not share it with other companies, unless it is for governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
We will never rent, sell or share information that personally identifies you for marketing purposes. Your participation is completely voluntary.
Security We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Terms & Conditions
All projects are bid typically via the online quote page. This helps us understand the location and building types. It also helps us understand the scope of the project.
All retainer payments are final. If the project is cancelled the retainer fee is non refundable. No refunds. We of course will do our best to offer credit for a future project.
Each plan type has a price based on square footage measured. A retainer is required before the project begins. Sometimes we agree to pick it up once we arrive to start the project. No work is completed without a retainer. The retainer is non-refundable. The final information package requires a payment in full to receive. We provide a link using box.com to all files associated with the project including photos. This information can be shared using the tools provided by box.com.
We make every effort to backup and store all data from the project until such time it is lost.
We provide pdf files for review of the progress and can provide the cad upon request for review.
In the event the files are delivered behind schedule we accept no responsibly for client assessment of cost overruns.
We make every effort to provide a reliable sensible approach to data capture process. This activity can and often has unforeseeable obstacles that will delay the schedule. If a tight deadline is required we ask to be apprised to the situation and an expedite fee may be required.
Base built provides an onsite record of the original site survey measured into our tablets. This information contains floor plan and z-axis height information so if time is an issue elevations can be developed by ordering the floor plan with ceiling and floor to floor heights only.
Any project that is considered time sensitive will require an expedite fee.